Home • Exact Change Strategies

The biggest thing to say about ECS is that they’re effective.

When given a task, they get it done. It’s great to know we have an established relationship with a dependable resource when we need support for performance or data management. They understand our organization and the staff using the system. And they have great personalities, are fun to work with, and they’re productive.

Goodwill Industries Of The Chesapeake • Baltimore, MD

Very pleased with the services provided by ECS…

very useful troubleshooting and brainstorming partners… the scale of the issue was much larger than we anticipated.

Youth Empowerment Project • New Orleans, LA

Technical Assistance on ETO and Results Reports

Karri and Jill have been a fantastic asset in developing our knowledge with ETO reports. In addition to this they’ve been a great resource on providing advice of effective ways to use ETO. They have been flexible and accommodating even on short notice despite being in a different time zone.

Micah Projects, South Brisbane Australia

micahprojects.org.au/

They were pleasant to work with

and delivered a good product–a logic model pointing towards our desired outcomes and impact. It gives us a map to use for aligning our services and products towards maximum outcome achievement.

Sims Foundation • Austin, TX

We are grateful for her positive attitude and expertise!

Children’s Aid Society has truly enjoyed our experience working with Lauren Pearlowitz with Exact Change as we try to iron out the details of our transition to Touchpoints in ETO. Lauren has been responsive, timely and tremendously informative as we try to understand the best way to get our data in ETO to work for us. She has helped us design both data entry forms and processes as well as reports that have saved us a great deal of time and therefore money. She is patient and kind as we struggle to explain what we need and quick to find solutions. We are grateful for her positive attitude and expertise! Thank you!

Children’s Aid Society of Alabama • Birmingham AL

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ECS has a lot of different and important insights

on how program evaluation works, which can be helpful to many organizations. … They have changed how we look at our programs. They have helped us create custom reports that we can provide to our staff so they can discover what they have been doing well and what they can change to do better. Reports were also created for outside stakeholders and funders. These reports will help us climb to the next level with data driven information, goals and results.

Branches, Inc. • Miami, FL

I would absolutely recommend Exact Change Strategies

to other organizations. I would tell them that you’re going to get a lot of value for your money, and you will have a better understanding of the product you’re buying if you use a custom implementation team like them instead of just the standard. We plan on a long relationship with ECS as we continue to assess and identify new ways to capture information and outcomes. We’re not done with them!

Jewish Family Service • Greater Dallas

The ECS team is very patient,

which is good if you’re new to this type of work. It was extremely helpful to have them walk through this project with us and help us figure out how to build a system that meets our goals. We only have so many resources. We want to use them wisely. So measuring our efforts and outcomes in the most efficient way possible is key. It is good to know that with ETO we can do just that. We’re making a difference in the way we planned! We thank ECS for that.

Gary Comer Youth Center • Chicago, IL

We really liked the ECS Performance Management Framework process.

We talked to at least 6 other possible consultants and this approach stood out. The tipping point for us is the diversity of experience on the ECS team. They have ETO experts who actually helped to build the software and team members who have experience as nonprofit leaders.

New Moms • Chicago, IL

Exact Change Strategies is an excellent organization

that understands the non-profit sector, data and outcomes. The technical assistance and support provided allowed our organization to build a much better ETO product and an improved return on investment.

Connecticut Coalition Against Domestic Violence

Reporting Wizards!

Exact Change Strategies not only delivered high quality report writing for New Moms, they were excellent thought partners. Karri Smith, in particular, helped us write complex reports that allow us to see all of our data in real time in a way that positively impacts program delivery. Karri is, no joke, a wizard!! She has made the Results platform in ETO perform magic. We have Performance Management Reports that provide a Scorecard for each of our Programs as any point in time – and on every single measure. We have service delivery reports that tell us if participants are receiving the “correct dosage” of service. We have reports that analyze participant feedback on a variety of measures. We have “tickler” reports that tell us what assessments are coming due. And reports, reports, and more reports that show us change over time on a variety of measures. We are truly data informed, and that would not have happened without Exact Change Strategies and their team.

Anne Schulz, Senior Director of Performance Management

New Moms

I would call Exact Change Strategies caped crusaders or superheroes!

We had 9 organizations signed up for a training series on ETO Results and two days before it was supposed to start, the trainer backed out. ECS jumped right in. I really respected their integrity and customer service. It was a breath of fresh air. They were patient, attuned to our needs, and even found errors from a previous consultant that saved us money. We would turn to them again in a heartbeat.

Massachusetts Alliance Of Boys & Girls Clubs

The ECS team has been great to work with;

their expertise in the ETO system has been obvious throughout our projects. They have a skilled team and a network of contacts as resources. And they’re super friendly, responsive and easy to ask questions to. Because of their direct service experience, they can explain technical concepts and make the system very accessible, less intimidating for staff who are new to working with database software.

Rainbow Services • San Pedro, CA

The ECS team is highly competent, responsive and very easy and pleasant to work with.

You can’t really ask for more than that! They’re worth every penny. You’re essentially paying for their time to devote to the stuff that you can’t do. You’d pay for it in time otherwise, so it’s a worthy investment for any organization. ECS was persistent and patient with us. Data isn’t our full time job; we have many competing priorities and they had the brains, expertise, and depth of experience to create short cuts for us.

City Of Cambridge Office Of Workforce Development

I would definitely recommend

[ECS] for training and for brainstorming ways to help staff figure out what they actually need and articulate that. When you’re in human services and working with data people, it sometimes can feel like we’re speaking people-wise and they’re speaking software-wise, but ECS understands what we’re saying and can use the same language back to us. It doesn’t feel like we’re speaking different languages.

New Communities Initiative • Washington, DC

We really needed an individualized approach.

We couldn’t find anyone doing the same thing as us, we were really building something new. There was no template to follow. And it needed to be a collaborative process with a partner who could understand our group and the local dynamics. ECS has been attuned to these dynamics, dedicated, and flexible. That has been critical to our progress.

Opportunity Youth Data Sharing Council • New Orleans, LA

Logic models are everywhere, especially in the nonprofit sector. Chances are, your organization has one, is working on one, or is planning to create/update one soon. Some see them the gold … Read More about Our Performance Management Framework, A Leg Up on the Logic Model

Why Plan Before Implementation? The Logical Steps

You wouldn’t make your grocery list after you finished shopping, and you probably wouldn’t go on vacation before you packed. By the same token, you probably wouldn’t want to implement a new software … Read More about Why Plan Before Implementation? The Logical Steps

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