Experience
Rachel Crist-Harif, LGSW, Certified Apricot Administrator, is equipped with a broad understanding of the roles and services in nonprofit and government sectors. She began her career providing direct services to older adults and adults with disabilities as a social worker in nonprofits and local government. This experience inspired her to move into state government where she oversaw audits of organizational policies and procedures, sampled and reviewed case notes for quality improvement, and created a quality management program to improve outcomes and ensure quality services for people with psychiatric needs living in nursing facilities.
After building a career with the State of Texas, she worked for Bonterra as a customer success manager, helping nonprofits narrow their requirements and accomplish their goals using Bonterra software. In addition to helping nonprofits identify and implement their organizational and reporting requirements, she developed and audited organizational processes and reports to ensure our work was measurable and accurate.