Experience
Wilgene Carvajal has nine years of experience working with Bonterra’s Apricot case management software, with expertise spanning technical support, consulting, system configuration, and customer training. He has extensive experience assisting nonprofit organizations with troubleshooting, database administration, workflow development, and identifying solutions to meet their data management needs.
Wilgene specializes in Apricot system configuration and administration, technical troubleshooting, customer training, discovery and requirements gathering, and translating organizational needs into effective database solutions. His experience working directly with Apricot users has given him a strong understanding of both the technical aspects of the platform and the day-to-day needs of the organizations that use it.