Exact Change Strategies not only delivered high quality report writing for New Moms, they were excellent thought partners. Karri Smith, in particular, helped us write complex reports that allow us to see all of our data in real time in a way that positively impacts program delivery. Karri is, no joke, a wizard!! She has made the Results platform in ETO perform magic. We have Performance Management Reports that provide a Scorecard for each of our Programs as any point in time – and on every single measure. We have service delivery reports that tell us if participants are receiving the “correct dosage” of service. We have reports that analyze participant feedback on a variety of measures. We have “tickler” reports that tell us what assessments are coming due. And reports, reports, and more reports that show us change over time on a variety of measures. We are truly data informed, and that would not have happened without Exact Change Strategies and their team.